1. Introduction
Welcome to velaskin.ng. These Terms of Service govern your access to and use of our website, products, and services. By accessing or purchasing from VELA Skin, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you should not use this website.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
- You are legally capable of entering into binding agreements.
- The information you provide during checkout is accurate and complete.
VELA Skin reserves the right to refuse service to anyone at any time for any reason.
3. Products & Descriptions
We strive to ensure that all product descriptions, images, and pricing are accurate. However:
- Colors may appear slightly different depending on screen display.
- Product packaging may vary slightly from images shown.
- We reserve the right to correct errors in pricing or descriptions without prior notice.
All products are subject to availability. We may limit quantities or discontinue products at any time.
4. Pricing & Payment
All prices are listed in Nigerian Naira (₦).
We reserve the right to:
- Modify prices at any time without notice
- Cancel orders if pricing errors occur
- Refuse or cancel suspicious transactions
Orders are only confirmed after successful payment verification.
VELA Skin uses secure third-party payment processors. We do not store credit or debit card information.
5. Order Acceptance & Cancellation
Once you place an order, you will receive an order confirmation email. This does not guarantee acceptance.
VELA Skin reserves the right to cancel orders if:
- Payment cannot be verified
- Product is out of stock
- Fraud is suspected
- There is an error in pricing or product details
Orders can only be canceled before dispatch.
6. Shipping & Delivery
Shipping timelines are estimates and not guaranteed delivery dates.
VELA Skin is not liable for delays caused by:
- Courier service disruptions
- Incorrect delivery information provided by the customer
- Weather conditions
- Government regulations
- Unforeseen logistical issues
Risk of loss transfers to the customer once the product is delivered.
7. Returns & Refunds
Returns are governed by our Return Policy.
Due to the nature of cosmetic products, we only accept returns under specific conditions as stated in our Return Policy.
Refunds will only be processed after inspection and approval.
8. Product Use Disclaimer
VELA Skin products are formulated for external use only.
By purchasing and using our products, you agree that:
- You will follow usage instructions
- You will perform a patch test before full use
- You assume responsibility for any allergic reactions or misuse
VELA Skin shall not be held liable for adverse reactions resulting from improper use or failure to follow instructions.
If irritation occurs, discontinue use immediately and consult a healthcare professional.
9. Intellectual Property
All content on velaskin.ng, including:
- Logos
- Product images
- Text
- Designs
- Graphics
- Branding elements
Are the property of VELA Skin and protected by intellectual property laws.
Unauthorized reproduction, distribution, or use is strictly prohibited.
10. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to hack, damage, or disrupt the website
- Provide false information
- Engage in fraudulent transactions
VELA Skin reserves the right to terminate access to users who violate these terms.
11. Limitation of Liability
To the maximum extent permitted by law, VELA Skin shall not be liable for:
- Indirect or incidental damages
- Loss of profits
- Delivery delays beyond our control
- Allergic reactions due to undisclosed sensitivities
Our total liability shall not exceed the amount paid for the product in question.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
By using velaskin.ng, you consent to the collection and use of your information as outlined in our Privacy Policy.
13. Changes to Terms
VELA Skin reserves the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated Terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any disputes arising from these Terms shall be subject to the jurisdiction of Nigerian courts.
15. Contact Information
For questions regarding these Terms of Service, please contact:
Email: support@velaskin.ng
Website: www.velaskin.ng